The need for food delivery apps has increased drastically nowadays. Have you thought about the reason behind this change? Well, some of the points have been listed below;
- To reduce the unnecessary wait and the crowd
- Visibility of the restaurant increases
- Overall revenue of restaurants raises
- Exposure to new customers
- It easy, fast and comfortable
What happens with the food delivery system is; the user orders his/her favourite food from a particular restaurant. The restaurant accepts the order. The delivery person accepts the requirement. The food is collected and delivered to the customer’s desired location. The procedure sounds quite simple and easy to execute. Well, if the application is not functioning properly, the coordination between the restaurant, user and the delivery team gets interrupted which finally leads to poor performance of the food delivery app.
Even though there are plenty of on-demand food delivery apps available, once we say the term “food delivery app” the name that quickly pops up into our mind will be Swiggy. In this blog, we’ll be sharing ideas on how to build a food delivery app like Swiggy.
The Business Models
If you are planning to have a perfect food delivery app for your business, it is really important to know the business models associated with the food delivery system.
The Aggregate Business Model and the Restaurant-customer Model. These are the 2 major business models.
Aggregate Business Model - This is a full-fledged business model where a common platform is offered for the restaurants and the users. The users can search for their desired restaurant from the list of the restaurants provided and order the desired food. Once the order is placed, the delivery process takes place either by the restaurant or a third-party delivery team. So basically, while considering this business model, you need to be specific about 4 major interfaces.
Swiggy is a perfect example of the Aggregate business model.
Restaurant - Customer Model - Here, restaurants need not be worried about the delivery procedures such as hire delivery agents or maintain their services. Third-party delivery teams will look after it.
Ever thought what is the revenue source of Swiggy?
1) Advertisements within the app
Swiggy receives a great amount via an in-app advertisement scheme. The promotional banners can be easily noticed when placed appropriately on the web page.
2) Restaurant Commission
A large percent of the revenue generated by Swiggy is obtained via restaurant commission. There are various advantages once a Restaurant is partnered with Swiggy as well. Restaurants get an opportunity to mark their presence in front of a large group of people.
3) Delivery Charges
Considering certain factors such as distance, high-demand orders, weather conditions, and so on, the delivery charges vary. Thus, it leads to another revenue-gaining method for Swiggy.
4) Affiliate Income
Certain sectors like banks have a role in this category. Since money is involved in the food delivery process, offering financial aids such as credit card facilities helps the banks to sell their credit cards easily. Utilizing this possibility Swiggy receives revenue also.
- User-friendly interface
- Smooth Data Accessibility
- Safe payments
- Live tracking of orders
- Offers and Coupons
- Rating and review
- Push notification
The above discussed are the general features while planning to develop a food delivery app like Swiggy. Now let’s check out the features related to the interfaces mentioned earlier.
The User App
- Registration and Login
- Customer profile management
- Location setup
- Search by location
- Cuisine Selection
- Restaurant choosing
- Order placing
- Apply Coupon
- Delivery option selection
- Mode of Payment
- Order tracking
- Push Notification
- Review and Rating
As soon as the user opens the app, they should register and create a new account. Once the registration process is completed, the user can set up their profile. Location can be added based on your requirements. Once you fix the location, locating restaurants within the given location can be carried out. Choose your desired cuisine, fix the restaurant, place the order. The next step is to apply a coupon to avail offers. Followed by choosing delivery options (dine-in or takeaway). There exist various modes of payment. You can choose accordingly. Now it’s time to track your order. Push notifications will appear mentioning the real-time status of the order. Once you receive the food you can review the food quality, overall service and give a rating too.
Restaurant Owner App
- Instant Notification of Order
- Set order status
- Assigning order to the delivery person
- Detailed Report on new orders, active orders, and completed order
- Restaurant profile management
The features held by the restaurant owner app are; the orders placed by the users are received by the restaurant team instantly. Once the order is received, the status is changed. Thereafter the order is assigned to a delivery person. The restaurant owner app will be held clear reports on new orders, active orders, and completed orders. Restaurants can create their profile mentioning the services they provide, the variety of cuisines they deliver, and so on.
- Accept/Reject Orders for delivery
- Route Optimization
- Manage Pickup Status
- Booking History
The delivery person creates an account after registering the delivery app. The delivery person can either accept/ reject the order out for delivery. The status of the status must be marked for reference. Once the package is out for delivery, optimization of the route must be carried out efficiently since the entire system prefers fast delivery. Updating the pickup status also comes under this interface. The entire booking history is logged in the delivery app for further clarifications if required.
As the name suggests, the admin panel is the area where the entire control of the food delivery system is carried out. Once new restaurants, users, or delivery person registers, analyzing them in detail is executed by the Admin panel. Similarly with the location. Once the user enters a new location, mapping the exact place and confining the list of restaurants near to the mentioned area is handled by the admin. The overall sales performance is also figured out by the admin. So basically, the admin panel is the brain and the bridge that connects the user app, delivery app, and restaurant owner app.
As promised at the beginning of the blog, we discussed how to develop an app like Swiggy. Well, among numerous on-demand app development service providers you might feel a bit confused when it comes to choosing the best among them for your dream project. And that’s why we suggest Pixbit Solutions - the best food delivery app development company. With the increasing demand for food and other household-related essentials especially amidst the COVID-19 pandemic, the need for on-demand food delivery apps has also increased. Pixbit delivers the finest on-demand app development services for your dream venture. Finding out the best food delivery app development company among a large group of development company companies is a challenging task. Share your dream ideas with the best app development company and let's together make it happen.