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Pixbit Solutions builds custom real estate CRM software for brokerages, developers and property managers in Dubai and Abu Dhabi. Leads from Bayut, Property Finder, Dubizzle and your website arrive in one pipeline, with permit data on every listing.

Trusted by 85+ companies

Overview

What Is Real Estate CRM Software?

Real estate CRM software tracks every lead, listing, viewing and deal for a property business in one system. In Dubai it also holds the Trakheesi permit for each advertised unit, records off-plan payment plans and calculates agent commissions. Abu Dhabi listings need a Madhmoun permit. Pixbit Solutions builds this as custom software your brokerage owns, shaped around your own sales process and hosted in UAE cloud regions.

Each module below is built around the way Dubai and Abu Dhabi property teams actually sell. Pixbit includes only the modules your team will use.

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Portal Lead Capture

Every enquiry from listing portals, your website, WhatsApp and campaign forms lands in one pipeline with its source recorded. The CRM links each lead to the listing it came from and flags duplicates before two agents call the same buyer.

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Listings and Permits

Each listing stores its Trakheesi permit number and Madmoun QR code for Dubai, or its Madhmoun permit for Abu Dhabi. Expiry dates trigger reminders, and a listing with an expired permit cannot be pushed out. Bayut and Property Finder syndication runs from the same record.

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Off-Plan Sales

Developers track unit availability by project, floor and view, reserve units against a buyer and attach a payment plan. Instalments and overdue amounts show against each unit, and finance can report against RERA escrow milestones.

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Commission and Agent Performance

The CRM calculates commission per deal, including splits between listing agent, buyer's agent and co-broker. Managers see calls, viewings, offers and closed deals for each agent, so coaching rests on activity data.

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WhatsApp and Call Tracking

Agents message buyers through the WhatsApp Business API from inside the CRM, so conversations stay with the company when an agent leaves. Calls are logged against the lead, and approved templates keep follow-ups consistent.

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Deal Documents and KYC

Each deal holds its RERA forms, identity documents and KYC checks in one place, with role-based access. Contracts can be signed through UAE PASS where the other party supports it, and every document view is logged.

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Management Reporting

Owners see pipeline value, revenue by team and closed deals by lead source in live dashboards. Portal spend can be set against the deals each portal produced, so marketing moves to the channels that sell.

Tell us how leads arrive, who handles them and what management needs to see each week. Pixbit scopes in a single discovery session.

Off-the-shelf CRMs suit standard workflows. A custom build from Pixbit fits when permits, off-plan sales and your own process decide how deals move.

01
Built Around Your Sales Process

Your stages, deal types and approval steps define the CRM. Secondary sales, leasing and off-plan launches each get the pipeline your agents already follow.

02
You Own the Software and Data

Source code, database and cloud account belong to your company. There are no per-user licences, so adding agents for a project launch needs no new seats.

03
UAE Hosting and PDPL

Buyer data stays in UAE cloud regions, with encryption, role-based access and audit logs aligned to the UAE Personal Data Protection Law.

04
Migration From Your Current System

Pixbit's custom CRM development team moves contacts, listings and deal history from spreadsheets or your existing CRM platform, removes duplicates and runs both systems side by side until agents switch.

A clear path from the first conversation to a CRM your agents open every morning.

Discovery With Your Sales Team

We sit with agents, team leaders and finance to map lead sources, deal stages, commission rules and the reports management relies on.

Data and Integration Map

Portal feeds, WhatsApp, telephony, Trakheesi or Madhmoun permit data and accounting exports are listed and agreed before design starts.

Prototype Tested by Agents

Agents click through a working prototype on desktop and mobile, so screens are fixed while changes are still simple.

Build in Short Sprints

Each sprint ends with a working build your team can test. AI-assisted engineering saves around 20 to 30 percent of effort, which goes back into scope.

Migration, Training and Support

We migrate your data, train each team and monitor the CRM after launch, with updates when portals or authorities change their requirements.

Answers to what UAE brokerages and developers ask before building a real estate CRM.

A real estate CRM is a CRM system for real estate businesses that manages leads, listings, viewings, deals and commissions in one place. In the UAE it also tracks advertising permits, off-plan payment plans and the documents each deal needs.

Real Estate CRM Guides

Guides on real estate CRM software, Trakheesi permits, Bayut and Property Finder syndication and DLD integrations for UAE property teams.

Related PropTech Services

Services UAE property businesses often pair with a real estate CRM.

Have an idea? Let's map your CRM

Tell us how your brokerage sells and what your current tools miss. Pixbit scopes in a single discovery session.